iScrobbler for Windows FAQ
Monday, May 24, 2004
In my user profile it lists the song I'm currently listening to, but it doesn't seem to record the songs I've listened to before that or anything. Anyone know what's up?
At times of heavy load, the server can't keep up. It will manage to do "Recent Tracks" but everything else takes a long time. At really really busy periods even this doesn't work.
Please be patient. The server remembers all data it receives and iScrobbler remembers all data that it can't send until it can.
You can keep up to date with the state of the server here.
How do I change my settings (username, password etc...)?
- Make iScrobbler the active visualization (in the Visualizer menu)
- Make sure that Full Screen is not checked (in the Visualizer menu)
- Turn on visualization (CTRL-T)
- Press the options button
Tragically the only way to spot track changes in iTunes is to look for the title or artist changing. If you listen to the same song over and over again, iScrobbler will only submit it once.
Why do I keep getting this "Authorization Failure" message?
This can happen for a number of reasons.
- You are running two music players at once, both trying to submit to Audioscrobbler - please don't.
- Your username and password are entered wrongly in the plugin. Change them (instructions above).
- Something screwey is going on. I don't know why but sometimes connections just get messed up so consider trying some or all the following:
- Restarting iTunes
- Clearing your cache
- Logging into the Audioscrobbler website, going to settings and hitting save.
Who knows? The server insists that all submissions come in chronological order. Somehow, you have managed to submit songs out of order. The most likely cause is that you use Audioscrobbler on two computers / music players and some submissions have not been transmitted imediately. These submissions are cached until they can be sent. If you've submitted on the other computer / player in the mean time then the cached submissions will be rejected.
Of course this isn't always the case. Sometimes it's just a processing error.
In any case the best thing to do is to not get too stressed about it. You can clear the error message by logging into the website and selecting "Settings". Just hit the save button without changing anything and it will vanish.
How do I set my proxy server?
iScrobbler should pick it up automatically, but typically it doesn't. Set it manually in the format [servername]:[portnumber].
What's all this MusicBrainz talk about?
Please see this bit of the AudioScrobbler FAQ. iScrobbler for Windows will now send the MusicBrainz tags if your files contain them.
You should consider visiting MusicBrainz, downloading their tagger program and running it against your iTunes library.
If you do this, my tip of the day for iTunes MusicBrainz users is to open the tagger, go to View -> Options, chose the Naming tag and uncheck the box marked "Rename files when writing metadata tags".
How come my song is being reported with corrupt/duplicate characters on the end?
Some files have corrupt ID3 tags even though iTunes appears able to display them correctly.
- Select the affected track(s) and then in the "Advanced Menu" select "Convert ID3 tags".
- A dialog will pop up - check the box marked "Reverse Unicode"
- Hit OK
If that doesn't work, simply overtyping them in the iTunes window is a tedious but reliable way of fixing this.
Thanks to skylarth for this tip.
Will songs I listen to on my iPod be submitted to Audioscrobbler?
Unfortunately not at the moment. The Mac bods have this working, but
How do I get rid of this stupid plugin?
If you are using version 1.0.1 or later, then it is in Add/Remove programs.
For earlier versions, look in your iTunes directory (typically c:\program files\iTunes) . There is a program called UninstalliScrobbler.exe. Run that.
What's this "Submission failed: 0" rubbish?
That's a bug in 0.0.3. Try upgrading to the latest version. You may also need to click the "Clear Cache" button on the configuration dialog.
If none of this works then congratulations, you have a genuine problem, try posting in the forum for help!